Krissy

1. Community
2. Report an Issue
3. Shipment details not going to Amazon

Hi there Tareq! Sorry you're having this issue. This might be related to the issue that was going on. Please try refreshing your box content information and then resending it to see if that will pu...

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• Krissy
• July 25, 2022 17:30
• 0 votes

1. Community
2. Ask the Community
3. Trying to Submit and Sync a Batch - Get this error: "Create Shipment Error Request-URI Too Large"

This should be resolved now! Please check your accounts to make sure you're able to list.

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• Krissy
• July 25, 2022 17:29
• 0 votes

1. Community
2. Ask the Community
3. Trying to Submit and Sync a Batch - Get this error: "Create Shipment Error Request-URI Too Large"

Hey Bertan! We'll send you an update as well once this has been resolved.

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• Krissy
• July 25, 2022 14:59
• 0 votes

1. Community
2. InventoryLab Discussion & Suggestions
3. Unable to sync my seller central account with inventory lab

Hi Maxwell! I'm sorry you were running into this. It looks like we responded to your ticket and let you know that your account has been synced and good to go. If you are still seeing the orange bar...

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• Krissy
• April 12, 2022 18:00
• 0 votes

Official comment

1. Community
2. Report an Issue
3. Support

Hi there Kimberly! Live chat may not be available if all of our customer champions are busy assisting other customers. If you're not seeing chat available, please leave a detailed message so that w...

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• Krissy
• February 17, 2022 21:55
• 0 votes

1. Community
2. InventoryLab Discussion & Suggestions
3. Unlisted and FBM Inventory Disposition

Hi Stacey! Thanks for the suggestions! Right now in Unlisted, the remaining quantity ledger has an option to remove while leaving notes on what happened to the item.     Would it help if this feat...

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• Krissy
• February 10, 2022 15:24
• 0 votes

1. Community
2. Ask the Community
3. How can I change buy cost on items?

Hi Danny! It looks like we've answered this in some of your tickets already, but for others looking you can add and edit buy costs within your inventory and sales pages. You'll use your inventory p...

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• Krissy
• January 03, 2022 14:59
• 0 votes

1. Community
2. Report an Issue
3. I can't close out working shipments. The "Marked as shipped" button is gone in seller central.

Hello Kelly and anyone having this issue. We recently sent out a message to let our users know that Amazon has recently changed their UI to remove this feature. It doesn't mark as shipped until you...

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• Krissy
• December 30, 2021 15:50
• 0 votes

1. Community
2. General Selling Discussion
3. Learn about inventorylab

Hey there Menton! Looks like we responded via email but some great self-learning places to start are the below resources: User Guide Videos Troubleshooting Webinars YouTube Getting Started Quick St...

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• Krissy
• December 03, 2021 20:33
• 0 votes

1. Community
2. Ask the Community
3. Well, that didn't work. You can rest assured that we're getting to the bottom of this server error. If you'd like to help, contact support and reference this ID: 3f87a84b-6b8a-4d13-b04d-7a16a55a8141

Hey Pedro! So sorry you ran into this. There was an issue going on last night that was resolved soon after. You should be good to go but let us know if you're still having issues.

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• Krissy
• November 12, 2021 14:27
• 0 votes