Support
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Activity overview
Latest activity by Support-
Support commented,
Hey Kam! You can use Zebra brand thermal printers with InventoryLab, but the setup has gotten a bit tricky since FireFox stopped supporting the JS Print plugin. This plugin wasn't created by us, ...
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Support commented,
When you delete a listing from Seller Central, you are deleting the product along with the associated MSKUs from your inventory. Since InventoryLab syncs your inventory with Amazon, we would no lo...
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Support commented,
Hey Ken! Hopefully, the community will chime in on their best practices for this, but I can help explain what happens on the InventoryLab side if you do delete a listing. If you decide to delete ...
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Support commented,
Hey Ryan! You can enter the expiration dates for items as you are adding them to the batch, too. On the details page for the item this field defaults to OFF but you can click the eye image next t...
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Support commented,
Hey Shawn! InventoryLab will automatically recognize FNSKUs when searching the Amazon Catalog, but not MSKUs. You can scan or type in an FNSKU to pull it up, as well as search the Amazon Catalog ...
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Support commented,
Hey Ken! Amazon provides us a report at the close of each of your settlement periods with them (usually every 2 weeks). This report contains a lot of information that we sync including a large majo...
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Support commented,
Hey McKenna, sorry to hear your account says it's still syncing! Could you please try logging all the way out of InventoryLab and then logging back in to see if that clears it for you? I just logg...
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Support commented,
Hi Greg! As long as your shipment is still in working status, you can alter or add an expiration date by clicking the 3 horizontal lines to the right of the shipment under Working Shipments and sel...
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Support created an article,
Pro Tips for Listing Your Amazon FBA Products in a Live Batch
Watch this video to learn the 2 key things to keep in mind when listing your Amazon FBA items in a LIVE batch. You’ll be creating working shipments in real time as you add items to a Live batch. Th...
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Support commented,
Hey Nathan! InventoryLab isn't able to alert you of product restrictions until after the product feeds for your batch are sent to Amazon, since that is when they will kick back those messages. In...