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Support

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Activity overview

Latest activity by Support
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    Support commented,

    Thanks for reaching out!  We do have a suggestion in place that will allow us to alert you if we believe the item will require an expiration date based on the category. I have updated this suggesti...

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    Support commented,

    Hey There! I just replied to your open cases (I merged them together to answer them both at the same time, I hope you don't mind). I included this in my reply, but just incase someone else has the ...

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    Support created a post,

    April Release Notes- Updated 04/12/2019

    New Features In order to improve our security, the password requirements have changed. As part of this update, all users will be required to update their password upon logging in.   When importi...

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    Support commented,

    Hello Nestor! At this time we do no support these international marketplaces. At the moment we only support the US Marketplace, although expanding to other marketplaces is part of our long term plan.

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    Support commented,

    Hello Frankie! We currently allow users to track MFN and FBA Inventory that is listed on Amazon. That being said, our development team is looking into ways to track home/warehouse stock that is not...

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    Support commented,

    Hello Susan, I am sorry to hear you are running into this issue. Can you please try opening an incognito window in your browser to see if this issue continues? This will let us know if any third pa...

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    Support commented,

    Hello Nicholas, we completely understand! We have seen an increase in requests for these printers so it is something our development team is looking into. Our User guide does show all the current c...

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    Support created a post,

    March Release Notes- Updated 03/21/2019

    New Features We have added the ability to scan a manufacturer's barcode  in order to use the scan to pack feature for NO_LABEL items   Everything else Selecting a Buy List will now automatically...

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    Support commented,

    Hello Ken, I am sorry to hear you ran into an issue with this! In this case you would need to make these changes in Seller Central, they would then report this change to us with your next inventory...

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    Support commented,

    Hey Gary! I replied to your open case a few minutes ago. Unfortunately this is controlled by a third party and not something we can fix. In this case you would need to reach out to CheckPermission'...