Shipment details not going to Amazon

Tareq Ayyad

• July 25, 2022 16:38

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Once i finish and put the box contents, im not able to send it to amazon/ not loading

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  Krissy

  • July 25, 2022 17:30

  Hi there Tareq! Sorry you're having this issue.

  This might be related to the issue that was going on. Please try refreshing your box content information and then resending it to see if that will push it through.

  https://support.inventorylab.com/hc/en-us/articles/360025648354-Seller-Central-is-asking-to-upload-a-pack-list-with-box-content-ON-in-InventoryLab

   

  If this does not work, please create a ticket so we can continue to troubleshoot!

   

   

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  Ryan Marshall

  • July 25, 2022 17:57

  Same here.  Transmitting the box data to AZ does not work.  When I go to Manage FBA Shipments in AZ, it says, "

  Error

  • You have chosen to provide box content information through Amazon Marketplace Web Services feeds API. Please upload box content information via _POST_FBA_INBOUND_CARTON_CONTENTS_. If you prefer to provide box content information in Seller Central, set IntendedBoxContentsSource to a value other than FEED."

  Transmitting in again does not help either...it's not going through.  What should we do?  Just wait for IL / AZ to fix this glitch?

   

  Ryan

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  Zed

  • July 25, 2022 22:48

  Hey there Ryan! Sorry to hear you were running into issues! If you're still seeing issues and errors, please submit a ticket with our team so we can take a closer look at your account!

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