closing account

Matthew Henry

• July 02, 2021 17:27

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hey, can anyone can help in regard to closing my account its currently on a trial period and i wanna close before i get charged for it 

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  Andrea

  • July 02, 2021 20:41

  Hi there Matthew!

  Since your payment information is not required at the time you sign up, your trial will cancel itself out without you being charged. 

  If you ever change your mind and want to join the IL team again, all you'll need to do is log into your account, enter your payment information, and sync your historical data. 

  Please let us know if you have any other questions :) 

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  Alan Young

  • July 06, 2021 21:28

  I want to close my account as of May  1st.

  Pleae advise 

   

  Alan Young

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  Angie

  • July 06, 2021 22:44

  Hey Alan, I've created a ticket for you so we can help look into your account.  Please be on the lookout for an email from us soon!

  If anyone else has an active subscription and wants to cancel or stop service temporarily, this can be done by logging into your InventoryLab account, navigating to My Account>Plan & Billing and clicking "Cancel My Plan"

  More information on this can also be found here:

  How to Cancel Your Subscription
  Can I pause my account?

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