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    Angie

    Hey Sarenia!  Sorry you are running into this!  It looks you opened a ticket with this concern and another Customer Champion has already reached out to our developers for more insight.  Once we have more information, we will follow up via email, so please be on the lookout for another reply from us!  

    To view your tickets in your browser, you can also go to your Case Log.

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    sarenia monnot

    i need help with this topic please i can't create a new batch, It has been a long time since I wrote and I have no answer on the subject.

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    Vee

    Hi there Sarenia! Sorry to hear you're still having some trouble here. We received your ticket in support and another member of the team reached out moments later. We have passed the details of your issue to our developers for review and we will follow up via email once we have more to go on. Please check your email and reply to us there if you have any other questions in the meantime. 

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