Restrictions Tab not show

Shannon Melton

• February 12, 2020 16:48

Follow

Today the restrictions tab that shows up after you scan an item does not show. I have signed out and back in. Deleted and reinstalled app. Nothing works. We are signed into seller central and the restrictions tab is turned on. Is there a know issue? 

1

• 

  Jeff

  • February 12, 2020 20:10

  Hi Shannon, 

  Thanks for reaching out here! We are aware of the issue, and we think an update was done to the restrictions page on Amazon that may have caused this since nothing was done on our end with Scoutify 2. 

  We have our developers looking into this and will let everyone know here once we have that resolved! 

  0

  Comment actions Permalink
• 

  Bruce Lin

  • February 12, 2020 20:11

  Same thing started yesterday for me, restrictions button does not come up. I tried re-login, restart to no avail.

  0

  Comment actions Permalink
• 

  Joe Plymale

  • February 15, 2020 03:06

  Same here. I was forced to jump between Amazon seller app to check restrictions. Much slower. Only benefit is I can request access to sell faster.

  0

  Comment actions Permalink
• 

  tiana stayton

  • February 19, 2020 02:08

  I had same problem. Now everything seems to be restricted. Even things I have bought listed and shipped.

  0

  Comment actions Permalink
• 

  Vee

  • February 19, 2020 12:44

  Sorry for the inconvenience this is causing! Our developers are working to update things on our end and we will update you right away once it has been resolved. 

  0

  Comment actions Permalink

Please sign in to leave a comment.