Hi a new emplyee deleted items Help!

1 comment

  • Avatar
    Angie

    Hey Eva!  I'm sorry to hear that happened!  If your listing is stranded because it is inactive, or the item has been removed from your main inventory in Seller Central, you'll need to reactivate or recreate the listing.

    To try reactivating it, you'll need to search for the MSKU under Manage Inventory in Seller Central.   If the item is there, check to see if it is inactive for some reason. You can try to reactivate it by clicking the 'Edit' button next to the listing and in the details page, scroll down and click 'Save & Finish'.

     

     

    If the MSKU cannot be found that means it was deleted from your inventory and you'll need to recreate it. You should be able to do this by navigating to Catalog>Add a Product in Seller Central, looking up the ASIN and choosing to 'Sell Yours'.  Please keep in mind that for this to work, you must use the exact same MSKU (Seller SKU) in order to recreate the original listing.

    I hope this helps!  If you'd like us to take a closer look for you, please open a support ticket with the MSKUs and shipment ID and we can troubleshoot from without your account.

    0
    Comment actions Permalink

Please sign in to leave a comment.