How to handle cost for lost items without reimbursement

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    Angie

    Hey Irwin!  I'm certainly sorry this happened!  You can definitely add the cost/unit for these items under Accounting>Other Expenses so they will be taken into account on your Profit & Loss report.  With that being said, we recommend not using category names that are the same as the ones we use so the transactions don't mix together.  Naming it something more specific like 'Lost Inventory COGs' will help ensure it doesn't merge with your COGS Sold line on your P&L.

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    Brian Harasymczuk

    I have a question about this same scenario... If you enter the expense under misc, what do you do about the inventory count alerts? How do you reconcile those alerts since inventorylab thinks the inventory is there, but Amazon doesn't?

    Thanks!

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    Angie

    Hey Brian!  Yes, you would want to go in and make these changes to your replenishments manually to ensure your accounting data stays accurate.  To do this, you would search for the item under Inventory>FBA and click on the MSKU to get to the Replenishment page for it.  From there, click in the the Initial Quantity field next to the corresponding row and decrease the amount to match what was actually received by Amazon.

    Or if the qty in an entire replenishment row was not received, you can delete the row by clicking the trashcan icon next to it.  More information on correcting qty alerts can be found below as well:

    Why do I have Inventory alerts? Replenishment Quantity Totals Are Different From Amazon 

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