Not Syncing with Seller Account (First Time)

1 comment

  • Avatar
    Angie

    Hey McKenna, sorry to hear your account says it's still syncing!  Could you please try logging all the way out of InventoryLab and then logging back in to see if that clears it for you? I just logged into your account from my end and it looks to be connected properly without a syncing message, so this should do the trick.  If not, clearing your cache may help.  Here are instruction links to clear your cache:

    Firefox
    Chrome
    Safari

    If this doesn't do the trick or you feel data is missing, please contact us in support with some additional details and we'll be happy to troubleshoot within your account.  You can also turn off those emails from Amazon by following the steps here if you'd like: How to Turn Off Amazon Notification Emails

    0
    Comment actions Permalink

Please sign in to leave a comment.