Shipping is getting charge and creating negative margins

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    Angie

    Hey So Chan!  Are you referring to Merchant Fulfilled Sales?  If you are purchasing this shipping cost from Amazon, InventoryLab will automatically account for this cost when the item is sold and the Sale is Reconciled. This reconciliation happens every two weeks when Amazon generates Settlement Reports for your account and more information on this topic can be found here- What does the Profit Status (Estimated or Reconciled) Mean?

    If the shipping was not purchased by Amazon, you can click on the Order ID under Accounting>Merchant Sales and include the Shipping cost there.  If you'd like us to take a look at specific orders, please open a ticket with support and we'll be happy to take a closer look for you. 

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