IL not checking unlisted inventory

Nancy Hughes

• September 20, 2023 21:51

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When I add an item to my shipment, InventoryLab no longer checks my unlisted inventory. In the past, it would ask if I want to use the inventory from unlisted inventory or add new.

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• Official comment

  

  Kelley

  • September 21, 2023 10:28

  Hi there, Nancy! Sorry to hear you're running into issue! 
  
  When you search for an item to add to a batch on the List and Prep page, IL should recognize if the item was added to your Unlisted Inventory, as long as you have the filter "Amazon + Unlisted" selected next to the search bar. Your search should then return results for your Unlisted Inventory matches, as well as any Amazon matches, for that ASIN/ISBN/keyword. It should look something like this: 
  
  

  

  If these results are not populating correctly, please open a ticket with our support team at support@inventorylab.com, and provide us with some example ASINs so we can investigate further! :-)

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