Getting "product not found" when trying to create shipments/labels

1 comment

  • Avatar

    Hey Dennis, sorry you are running into this!
    Currently, there is a widespread issue with the Amazon Catalog search function via Seller Central and the Selling Partner API (the system used to communicate with third parties).  This affects the ability to search for items within Stratify, Scout, and Scoutify.
    We'll update via a notification with Stratify as soon as we have additional information or when the issue seems to be resolved.  In the meantime, you can check the issue's status by visiting Amazon's SP-API Health Dashboard.

    Comment actions Permalink

Please sign in to leave a comment.