Getting "product not found" when trying to create shipments/labels

Dennis Folwarczny

• September 18, 2023 18:54

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I'm getting "Product not found" in List + Prep for multiple ASINS.

These ASINs are active in my inventory and I have been selling them for years. 

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  Angie

  • September 18, 2023 20:48

  Hey Dennis, sorry you are running into this!
   
  Currently, there is a widespread issue with the Amazon Catalog search function via Seller Central and the Selling Partner API (the system used to communicate with third parties).  This affects the ability to search for items within Stratify, Scout, and Scoutify.
   
  We'll update via a notification with Stratify as soon as we have additional information or when the issue seems to be resolved.  In the meantime, you can check the issue's status by visiting Amazon's SP-API Health Dashboard.

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