Amazon Listing
Hello!
How can I change or edit the UPC number of a product already created in the Amazon listing by another seller? Here I explain my situation. I want to add a product that is black, when I write the UPC it tells me that it does not exist but the product already has a photo and is published as black on Amazon with the UPC of the product being blue. When I try to add the blue product, the black product appears. What should I do to correct this problem?
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Official comment
Hi there, Julio! In this case, you'll need to reach out to Seller Support and see if they can make the change on their end. I suggest providing them with as much information as possible, including screenshots and the UPC numbers, and explaining to them how the item should be listed in the catalog. You may want to ask that your case be escalated to the Catalog Team specifically, to help expedite the process. Once everything has been corrected, you should be able to list the item through InventoryLab without issue. I apologize there's nothing we can do on our end but I hope this helps!
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