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  • Official comment

    Hi there, Julio! In this case, you'll need to reach out to Seller Support and see if they can make the change on their end. I suggest providing them with as much information as possible, including screenshots and the UPC numbers, and explaining to them how the item should be listed in the catalog. You may want to ask that your case be escalated to the Catalog Team specifically, to help expedite the process. Once everything has been corrected, you should be able to list the item through InventoryLab without issue. I apologize there's nothing we can do on our end but I hope this helps! 

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    Julio Franco

    Hi Kelley,

    I'll contact Amazon costumer service. I really appreciate your help.

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