Shipping labels didn't download when using 2D barcodes
Hi, I set up my batch for 2D barcodes and after submitting, I chose to continue within Stratify. I received a pop-up for 2D barcodes for only 1 of my shipments (contains 2 boxes). The 2nd shipment includes 1 box and I did not get a 2D barcode pop up for it.
Neither shipment gave me shipping labels to print. I don't even have it as an option under 'Working shipments'.
I really need to get these shipments out today. Is there an easy fix for this or did I do something wrong? Thanks!
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Hi there, Jennifer! It looks like you opened a ticket with us about this issue, so keep an eye on your inbox for a response there from our team!
Your case sounds a bit different, but in case you run into an issue in the future where your 2D barcode labels aren't popping up, and you've already completed the process in InventoryLab, it's likely to your browser setting. Please see the article below for more help:
My 2D barcode labels or shipping labels aren't opening!
Once again, please look out for a response from our team after we take a closer look at what may have happened here! :-)
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