You have previously signed up with another email account

Currently, your Amazon Seller account can only be connected to one InventoryLab account at a time.

If you have an existing account with us and attempt to create a second InventoryLab account, you will see a message similar to the one below when attempting to bind it to Amazon:

You have previously signed up with another email account (********************il.com). Please login with this email address and password to resubscribe, or contact support

The email address used for the existing InventoryLab account will be included in the message but is encrypted for security purposes.

To continue service, you will need to log in using the email address and password that was set up for the original InventoryLab account.  If the previous account has gone inactive, please see How Do I Reactivate My InventoryLab Account?

If you are simply wanting to change the email address for your InventoryLab account, please see How do I change my InventoryLab email address?

If you have any questions, please reach out to Support and include the email address that was used for the original InventoryLab account as well as your Amazon Merchant ID.