Duplicate listings occur when multiple MSKUs have been created for a single ASIN.
This can happen when a new Amazon product listing is created in Seller Central and the ASIN is added to a batch in Stratify before the account has had a chance to sync with Amazon. (Stratify syncs your inventory levels with Amazon every 3-6 hours.)
To avoid duplicate listings, you can wait for the accounts to sync or follow the steps below to list the new item right away.
If your account has synced:
Stratify will recognize that you already have a listing for the item when you attempt to add it to your batch.
Click the green Replenish button to use your existing MSKU.
If your account hasn’t synced:
Stratify won’t recognize the ASIN as already existing in your inventory and you’ll go straight to the Item Listing Details page with it.
To avoid creating a duplicate listing, you can replace the new MSKU generated by Stratify with the Seller SKU assigned in Seller Central before adding the item to the batch.
1. Copy the Seller SKU in Seller Central
2. Paste Seller SKU from Seller Central into the MSKU field in Stratify
A step-by-step video tutorial of this process is available here:
How can I delete a duplicate MSKU I don't want?
1. Select FBA or Merchant fulfilled from the menu under your Inventory tab.
2. Locate the MSKU in your inventory and check the box next to the item’s title.
3. Click Delete towards the bottom of the page, then click OK to confirm when asked if you're sure.
This will permanently delete the MSKU from both your Stratify and Seller Central inventory.