If you have completed a shipment using InventoryLab and purchased shipping but find that you need to make changes to it or cancel it, you will first need to void the shipping charges.
Amazon allows shipping charges to be voided within the following timeframes:
SPD shipping charges must be voided within 24 hours of purchase
LTL shipping charges must be voided within 1 hour of purchase
If you need to void a shipping label after that timeframe, you must contact the carrier directly for assistance.
Note: The following steps apply to shipping labels purchased in InventoryLab only. Shipping labels purchased in Seller Central must be voided from your Shipping Queue in Seller Central.
To void the shipping label charge for a shipment, navigate to the List>List & Prep page in InventoryLab. Under Working Shipments, click the 3 horizontal lines to the right of the shipment and select Void Shipping Label.
A window will appear showing a countdown of the time you have left to void the charges.
To proceed, click Confirm.
Once done, the shipment will be removed from "Ready for Carrier" status.
If you need to edit the box content information for the shipment, please see- Editing Box Level Content Information
If you need to cancel the shipment, this must be done from your Shipping Queue in Seller Central. For steps, please see- How to Delete Working Shipments in Seller Central