Turning the Box Content feature to On in Stratify alerts Amazon that you intend to send your box-level content information over to them in something called a feed. At that time, Amazon's systems select Multiple boxes and Amazon Marketplace Web Services automatically and turn off the ability to alter them.
This is because they assume you are sending multiple boxes (since box level detail is not needed on single box shipments) and the feed previously mentioned is received by them through that Amazon Marketplace Web Services API.
Once Box Content is turned On for a batch, it cannot be turned Off, but you set your preference to default as you create new batches automatically in your Settings.
For steps to help enter box-level content using Stratify, please check out the Box Content portion of our User Guide.
If you have the Box Content feature turned Off in Stratify, but you are seeing the options pictured above grayed out, you may need to Refresh the Box Content setting for the shipment.
For steps, please see- Seller Central is asking to upload a pack list with box content ON in InventoryLab
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