Expiration Date Error

The error FBA_INBOUND_CARTON_015 (the expiration date error) relates to an item in your shipment not being provided a required expiration date. The MSKU causing the issue will appear between slashes.

[ - ] "Expiration date is required but missing for SKU \"SKU NUMBER HERE\" in box \"{cartonId}\" in message \"1\". (FBA_INBOUND_CARTON_015)"

You can also view these types of errors by clicking on the List tab and selecting Amazon Listing Errors from the dropdown menu.

The find the related error and click the i under the Action column for additional information.

Once you have found the MSKU(s) causing the trouble, you can add missing expiration dates to the box content information for the shipment by following the steps below.

Navigate to the List>List & Prep page.  Under Working Shipments, click the 3 horizontal lines to the right of the shipment you need to edit and select Box Content Information.

Locate the MSKU, click directly on the expiration date (or N/A) and it will turn into an editable field to update.

Enter the date or select the date from the calendar.

Once all of the needed changes have been made, click the Transmit Updated Boxes button in the lower right-hand corner to resend your box content information to Amazon.

For more information on editing box content information, please see- Editing Box Level Content Information