You can remove items from shipments as long as they are in Working status.
Note: If you're using the Send to Amazon workflow, you can only follow the steps below prior to navigating to the shipment's page in Seller Central. Once you are on the shipment page with Send to Amazon, changes can no longer be made.
If you remove an item from your working shipment in Stratify, it will delete it from your shipment in Stratify as well as the shipment in Seller Central.
Any edits you make will also be reflected in the batch once it is closed and displayed on the List>Closed Batches page.
Depending on the Box Content setting for the batch that the shipments were created from and where you are in the workflow for the batch, the process to delete items is a little different. For steps, pick the option that best fits your scenario below:
Box Content On - Proposed FBA Shipments Page
Box Content On - Box Content Page Prior to Sending Box Content
Box Content On - Box Content Page After Transmitting Box Content
Box Content On - Proposed FBA Shipments Page
With Box Contents On or Off, you can delete items from shipments once you have created a proposed shipment or used the Add to Working Shipment option on the Proposed FBA Shipments page.
At that point, the Qty field for each item in the shipment becomes editable in the Selected Shipping Plan Contents area.
To delete an item from the shipment, click in the Qty field and change the value to zero.
After clicking out of the field or pressing Tab or Enter/Return on your keyboard, you will then see a pop-up confirming your choice for deletion.
Click Yes to confirm, and the item will be removed from the shipment in Stratify, as well as the shipment in Seller Central.
You can also delete these items by clicking on the trashcan icon next to the Qty field.
Once you are happy with the items in the shipments, click the Enter Box Contents button to move to the Box Content page.
Box Content On - Box Content Page Prior to Sending Box Content
If you have moved past the Proposed FBA Shipments page, and are on the Box Content page for the shipments, it's not too late to delete items if needed.
To delete an item from the shipment, click in the Qty field and change the value to zero.
After clicking out of the field or pressing Tab or Enter/Return on your keyboard, you will then see a pop-up confirming your choice for deletion.
Click Yes to confirm, and the item will be removed from the shipment in Stratify, as well as the shipment in Seller Central.
You can also delete these items by clicking on the trashcan icon next to the Qty field.
Once you have made your deletions, and assigned all the remaining items to boxes, Transmit your box content information to Amazon following these steps- Providing Box Content - Private Workflow
Box Content On - Box Content Page After Transmitting Box Content
If you have already sent your Box Content information and your batch has closed, but you need to still delete quantities, you can use the same capability through your Working Shipments window.
First, on the List>List & Prep page in Stratify, locate the Working Shipments window.
Click the three horizontal lines to the right of the shipment that your item is in and select Box Content Information.
You will see your shipment information open up on the right-hand side where you can make any needed changes.
To delete an item from the shipment, click in the Qty field and change the value to zero.
After clicking out of the field or pressing Tab or Enter/Return on your keyboard, you will then see a pop-up confirming your choice for deletion.
Click Yes to confirm, and the item will be removed from the shipment in Stratify, as well as the shipment in Seller Central.
You can also delete these items by clicking on the trashcan icon next to the Qty field.
Finally, click the Transmit Updated Boxes button in the lower right-hand corner of the screen so Amazon can update the data for your box content details.
Next, you will see the option to enter your updated box weights and dimensions to reflect the deleted item(s). These details will be updated in Seller Central once submitted.
For more information on editing box content information, please see- Editing Box Level Content Information
Box Content Off
Depending on the workflow you choose for the shipment in Seller Central, you have different options when it comes to deleting items.
Old Workflow in Seller Central
If your batch has Box Content turned Off, you can still delete items from the shipment on the Proposed FBA Shipments page. Once you have created a proposed shipment or used the Add to Working Shipment option, the quantity field for each item in the shipment becomes editable.
Note: You are not able to edit the quantity of items while a shipment is still in a proposed state.
To delete an item from the shipment, click in the Qty field and change the value to zero.
After clicking out of the field or pressing Tab or Enter/Return on your keyboard, you will then see a pop-up confirming your choice for deletion.
Click Yes to confirm, and the item will be removed from the shipment in Stratify, as well as the shipment in Seller Central.
You can also delete these items by clicking on the trashcan icon next to the Qty field.
Once you are finished deleting items from the shipment, click the Complete and Close Batch button in the lower right corner of the screen:
That's it! Now you can finish working on the shipment in Seller Central.
If your batch has already closed, you will need to navigate to the shipment in Seller Central to make quantity changes. Once there, click Review and modify units.
You will be able to click the x next to the item(s) you need to delete from the shipment.
Send to Amazon Workflow
If you're using the Send to Amazon workflow, you can only make changes to your shipments prior to navigating to the shipment's page in Seller Central. After that point, it does not allow you to make changes to items in shipments.
If you need to make adjustments and have not navigated to the shipment page in Seller Central yet, you can use the steps detailed above to make changes from the Proposed FBA Shipments page.
If you've already navigated to the shipment page in Seller Central, you will need to recreate the shipment in order to do so. In this case, we recommend deleting all shipments you have created from this batch within Seller Central in order to delete items or make quantity changes. This is because Amazon does not allow you to send in and delete only some of the shipments in a plan. For steps, please see- How to Delete Working Shipments in Seller Central
Once the shipments have been deleted, click the Sync Shipments button on the List>List and Prep page in Stratify near the Working Shipments section to update this area.
Next, manually close your batch by clicking the three lines next to the batch name and selecting Close:
Finally, navigate to List>Closed batches, click the batch name, and choose Restore>Just Restore:
This will bring your batch back to the List & Prep page with the batch where you can remove or adjust the quantity of items as needed:
How To Delete an Item From a Batch
How to Edit Items in an Open Batch
Once done, you can process your batch as normal and proceed with creating your shipments.
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