Many times, the quantity of an item needs to be changed after you have already begun the listing process. You may have found an extra one in your pile or discovered one was damaged and needed to be removed. The good news is, you can always edit the quantity of units in shipments as long as they are in Working status.
Note: If you're using the Send to Amazon workflow, you can only follow the steps below prior to navigating to the shipment's page in Seller Central. Once you are on the shipment page with Send to Amazon, changes can no longer be made.
When you make changes to the quantity of an item in a shipment in Stratify, the same changes will be reflected for the shipment in Seller Central.
Any edits you make will also be reflected in the batch once it is closed and displayed on the List>Closed Batches page in Stratify.
Depending on the Box Content setting for the batch that the shipments were created from and where you are in the workflow for the batch, the process to edit the quantity for items is a little different. For steps, pick the option that best fits your scenario below:
Box Content On - Proposed FBA Shipments Page
Box Content On - Box Content Page Prior to Sending Box Content
Box Content On - Box Content Page After Transmitting Box Content
Printing Additional Labels When Increasing Quantity
Box Content On - Proposed FBA Shipments Page
With Box Contents On or Off, you can change the quantity of items in shipments once you have created a proposed shipment or used the Add to Working Shipment option on the Proposed FBA Shipments page.
At that point, the Qty field for each item in the shipment becomes editable in the Selected Shipping Plan Contents area.
To change the quantity of an item in a shipment, click in the Qty field and change the value. After clicking out of the field or pressing Tab or Enter/Return on your keyboard, you will see that the new quantity has been saved for the item.
Note: You must also still abide by the 5% or 6 unit rule from Amazon that limits how much you can change quantity. (You will see a pop-up warning you of this if you attempt to make changes outside of these limits.)
You can also delete items completely by changing the Qty field value to zero or clicking the trashcan icon.
Once you are happy with the items in the shipments, click the Enter Box Contents button to move to the Box Content page.
Box Content On - Box Content Page Prior to Sending Box Content
If you have moved past the Proposed FBA Shipments page, and are on the Box Content page for the shipments, it's not too late to change the quantity of items in them if needed.
To change the quantity of an item in a shipment, click in the Qty field and change the value. After clicking out of the field or pressing Tab or Enter/Return on your keyboard, you will see that the new quantity has been saved for the item.
Note: You must also still abide by the 5% or 6 unit rule from Amazon that limits how much you can change quantity. (You will see a pop-up warning you of this if you attempt to make changes outside of these limits.)
If you need to decrease the quantity of an item that is assigned to multiple boxes, you will need to adjust the quantities assigned to the box(es) prior to adjusting the number in the Qty field. This is because the system is unsure which box to remove the quantities from automatically.
For example, if the quantity of the item pictured below needed to be changed from 5 units to 4, an error will appear since the units are assigned to two different boxes.
However, unassigning 1 unit from the box to match what was removed from the shipment prior to adjusting the Qty field bypasses this.
You can also delete items completely by changing the Qty field value to zero or clicking the trashcan icon.
Once you have made your changes, and assigned all the remaining items to boxes, Transmit your box content information to Amazon following these steps- Providing Box Content - Private Workflow
Box Content On - Box Content Page After Transmitting Box Content
If you have already sent your Box Content information and your batch has closed, but you need to change quantities, you can use the same capability through your Working Shipments window.
First, on the List>List & Prep page in Stratify, locate the Working Shipments window.
Click the three horizontal lines to the right of the shipment that your item is in and select Box Content Information.
You will see your shipment information open up on the right-hand side where you can make any needed changes.
To change the quantity of an item in a shipment, click in the Qty field and change the value. After clicking out of the field or pressing Tab or Enter/Return on your keyboard, you will see that the new quantity has been saved for the item.
Note: You must also still abide by the 5% or 6 unit rule from Amazon that limits how much you can change quantity. (You will see a pop-up warning you of this if you attempt to make changes outside of these limits.)
If you need to decrease the quantity of an item that is assigned to multiple boxes, you will need to adjust the quantities assigned to the box(es) prior to adjusting the number in the Qty field. This is because the system is unsure which box to remove the quantities from automatically.
For example, if the quantity of the item pictured below needed to be changed from 5 units to 4, an error will appear since the units are assigned to two different boxes.
However, unassigning 1 unit from the box to match what was removed from the shipment prior to adjusting the Qty field bypasses this.
You can also delete items completely by changing the Qty field value to zero or clicking the trashcan icon.
Finally, click the Transmit Updated Boxes button in the lower right-hand corner of the screen so Amazon can update the data for your box content details.
Next, you will see the option to enter your updated box weights and dimensions to reflect the edited item(s). These details will be updated in Seller Central once submitted.
For more information on editing box content information, please see- Editing Box Level Content Information
Box Content Off
Depending on the workflow you choose for the shipment in Seller Central, you have different options when it comes to deleting items.
Old Workflow in Seller Central
If your batch has Box Content turned Off, you can still change the quantity of items in a shipment from the Proposed FBA Shipments page. Once you have created a proposed shipment or used the Add to Working Shipment option, the quantity field for each item in the shipment becomes editable.
Note: You are not able to edit the quantity of items while a shipment is still in a proposed state.
To change the quantity of an item in a shipment, click in the Qty field and change the value. After clicking out of the field or pressing Tab or Enter/Return on your keyboard, you will see that the new quantity has been saved for the item.
Note: You must also still abide by the 5% or 6 unit rule from Amazon that limits how much you can change quantity. (You will see a pop-up warning you of this if you attempt to make changes outside of these limits.)
You can also delete items completely by changing the Qty field value to zero or clicking the trashcan icon.
Once you are finished deleting items from the shipment, click the Complete and Close Batch button in the lower right corner of the screen:
That's it! Now you can finish working on the shipment in Seller Central.
If your batch has already closed, you will need to navigate to the shipment in Seller Central to make quantity changes. Once there, click Review and modify units.
You will have the option to change the quantity up to 5% or 6 units by changing the values in the Shipped column. You'll also have the option to print additional labels if needed.
Send to Amazon Workflow
If you're using the Send to Amazon workflow, you can only make changes to your shipments prior to navigating to the shipment's page in Seller Central. After that point, it does not allow you to make changes to items in shipments.
If you need to make adjustments and have not navigated to the shipment page in Seller Central yet, you can use the steps detailed above to make changes from the Proposed FBA Shipments page.
If you've already navigated to the shipment page in Seller Central, you will need to recreate the shipment in order to do so. In this case, we recommend deleting all shipments you have created from this batch within Seller Central in order to delete items or make quantity changes. This is because Amazon does not allow you to send in and delete only some of the shipments in a plan. For steps, please see- How to Delete Working Shipments in Seller Central
Once the shipments have been deleted, click the Sync Shipments button on the List>List and Prep page in Stratify near the Working Shipments section to update this area.
Next, manually close your batch by clicking the three lines next to the batch name and selecting Close:
Finally, navigate to List>Closed batches, click the batch name, and choose Restore>Just Restore:
This will bring your batch back to the List & Prep page with the batch where you can remove or adjust the quantity of items as needed:
How To Delete an Item From a Batch
How to Edit Items in an Open Batch
Once done, you can process your batch as normal and proceed with creating your shipments.
Printing Additional Labels When Increasing Quantity
If you have the After Quantity Edit option enabled under Settings>Print Settings, additional labels will automatically print when you increase the quantity of items. For example, with this setting turned On, if you add two more units of an MSKU to a shipment, two additional labels will print for you automatically.
If you've increased quantity for an item but prefer to print labels manually, please see- Printing Labels Manually
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