The error message FBA_INBOUND_CARTON_058 tells you that you cannot edit your box content information because the shipment has been converted to the Send to Amazon workflow. It is usually accompanied by FBA INBOUND CARTON 027, which means that the information cannot be sent over to Amazon properly.
This can happen if you've moved over to the Send to Amazon page prior to receiving the green "Success" message for your box content in Stratify, or if you've edited and resent box content info to Amazon after moving to the Send to Amazon page.
The Shipment ID is included in the error message, and the string of numbers is the Workflow ID displayed at the bottom of the Send to Amazon page in Seller Central.
If you have moved to the Send to Amazon page for the shipment prior to transmitting your box content feeds from Stratify, you are still able to enter your box content information directly in Seller Central.
In this case, once you've entered the box content information and completed the shipments for the batch using the Send to Amazon workflow, you can close your batch manually in Stratify.
However, If you've already transmitted box content feeds from Stratify and need to make changes, you will need to recreate the shipment. In this case, we recommend deleting all shipments you have created from this batch within Seller Central in order to delete items or make quantity changes. This is because Amazon does not allow you to send in and delete only some of the shipments in a plan.
Steps to delete shipments in Seller Central can be found here:
Once they've been deleted, click the Sync Shipments button on the List>List and Prep page in Stratify near the Working Shipments section to update this area.
Next, manually close your batch by clicking the three lines next to the batch name and selecting Close:
Finally, navigate to List>Closed batches, click the batch name, and choose Restore>Just Restore:
From here, you can make any needed changes to the items in the batch before creating new shipments and entering box content information.
Note: Please keep in mind that when new shipments are created for the batch, the warehouse destinations may change, but this is determined by Amazon.